华为UPS官方网站

6月11日，临沂突降暴雨，罗庄城区积水达到40毫米，个别低洼地区达到80毫米，临沂联通罗庄分公司发现罗欣药业北基站电源柜出现故障，并向联通运行维护部进行了反映，我公司运营发展部接到运维部报障后，立即通知罗庄办事处对报障进行落实。

罗庄区域办事处主任刘玉超接到通知后，在第一时间冒雨来到了现场。经落实，罗庄网通（移动罗欣药业北）基站是联通共享移动基站，原来只有3G设备，今年新加了4G设备，目前有六个RRU设备，导致基站电源的空气开关容量不足，六个RRU同时供电时，空气开关就出现跳闸，导致4G设备掉电退出运行。该站是室外一体化电源柜供电，刘玉超现场进行核实，确认空气开关已经无法继续使用或者更换，需要更换新的电源柜，并立即签报申请了电源柜，保证客户设备尽快恢复正常运行。同时，刘玉超及时将落实结果及时反馈运发部，运发部同步将处理结果反馈客户，于当天实现了客户报障的闭环管理。

当天天空下着大雨，刘玉超和维护人员打着伞在雨中认真对设备进行检测。这是铁塔公司日常工作的一个缩影，却让在场的人员非常感动。铁塔成立初期任务重、人手少，罗庄办事处却始终践行着客户需求快速响应的承诺，急客户之所急，将客户满意放在首位，最终赢得客户的信任和尊重。

HUAWEI UPS official website

June 11, Linyi sudden rainstorm, Luozhuang urban water to 40 mm, a few low-lying areas to 80 mm, Linyi Liantong Luozhuang Branch found Luoxin Pharmaceutical North Base Station Power Cabinet failure, and to the Unicom Operations and Maintenance Department was reflected, the company's Operations and Development Department received the report of the Department of Operations and Maintenance, immediately notified Luozhuang Office The implementation of the reporting barrier is implemented.

Liu Yuchao, director of the Luozhuang regional office, arrived at the scene at the first rain after being informed. After the implementation, Luozhuang Netcom (mobile Luoxin Pharmaceutical North) base station is the Unicom shared mobile base station, the original only 3G equipment, this year added 4G equipment, there are six RRU equipment, resulting in the base station power supply air switching capacity is insufficient, six RRU at the same time, the air switch tripped, resulting in 4G equipment power off and out of transport. That's ok. The station is outdoor integrated power supply cabinet, Liu Yuchao on-site verification, to confirm that the air switch has been unable to continue to use or replace, the need to replace the new power cabinet, and immediately signed an application for the power cabinet, to ensure that customer equipment as soon as possible to return to normal operation. At the same time, Liu Yuchao will implement the results of timely feedback to the Department of Transportation, the Department of Transportation and Distribution will synchronize the results of feedback to customers, the day to achieve a closed-loop management of customer reporting barriers.

It was raining heavily in the sky on the same day. Liu Yuchao and the maintenance personnel were holding umbrellas to check the equipment seriously in the rain. This is a microcosm of the daily work of the tower company, but it is very moving to the people present. In the early days of the tower, the task was heavy and the staff was few. However, the Luozhuang office always fulfilled the promise of quick response to customers'needs. It urged customers to put customer satisfaction first, and eventually won the trust and respect of customers.

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